January 30, 2025@ 10:29 PM
Communication Skills at Work place
Program at a Glance
- Three months skill certificate
- Course fee Rs 26,000/- (lump sum)
Learn the skills required for Communication Skills at Work place Certificate
This communications skills training course helps people communicate appropriately and clearly in any situation. This is a great course for everyone as the benefits can have a positive effect on every aspect of your life. The Communication Skills training course is one of most popular courses and teaches you powerful concepts like how different personality types can influence communication, what your personal communication preferences are, and most importantly how to implement and use these skills immediately. You will learn effective communication strategies for overcoming common communication barriers as well as essential skills like active listening, effective use of voice and tone, investigative questioning skills and exploring the importance of body language and the non-verbal communications coming from others. If you have ever wanted to communicate with more clarity and impact in any of your relationships, then this course was designed for you! You will learn about your own personality type as well as other personality types and how to engage others in an entirely new way that provides a path to better communication and improved self-confidence. A great communication style adapts to the personalities and strengths of your team, customers, and managers. It included as part of the course, provides valuable insights on how you and your team prefer to work, collaborate and communicate, and how you can improve your interpersonal skills.
What You’ll Learn
By the end of this course, you will be able to:
- Gain insight into their individual personality type and communication preferences by using our proprietary profiling tool
- Appreciation of how to communicate positively face-to-face
- An understanding of how to control your communication skills in order to be more effective
- Recognize the different behavioral styles
- An understanding of how to adapt your style to interact successfully with others
- An understanding of communication errors and how to prevent them
- Learn to recognize other people's personality types and communication preferences
- Learn to adjust your own communication approach based on need and situation
- Understand barriers to effective communication and how to overcome them
- Learn how to effectively utilize pitch, tone and speed
- Master the S.T.A.R. method for speaking on the spot
- Learn to use and read body language appropriately
- Learn how to listen more actively and effectively
- Gain valuable insights by asking open-ended questions
- Become a more effective communicator through the use and application of practical tools
How You’ll Benefit?
This course is excellent for:
- Anyone looking to add good interpersonal skills to their CV
- Will enable you to treat all individuals with respect, courtesy and sensitivity.
- Will enable you to recognize cultural differences
- Entrepreneurs, freelancers, recent graduates and employees across a range of industries
- Pre-launch business owners who need to communicate and present themselves to make an impression
- Also suitable for those who are looking to improve how they communicate and interact with others in a non-work environment
- Communicate in a way to develop and maintain positive relationships, trust and confidence
- It’s an effort to use basic strategies to overcome communication barriers.
Effective communication skills are essential for every individual and employees on the workplace, especially those who need strong communication skills in order to lead people and be a role model. Because it helps you to set clear guidelines for effective communication skills in the workplace and make your positive impression
It will also help you to
- Understand the everyday barriers to communication
- Appreciate the important elements of effective face-to-face communication, and how to use them to be a confident communicator
- Develop questioning skills in order to obtain the information that you need
- Increase active listening skills so that you clearly understand messages
- Recognize different personality types and how to adapt your communication style
- Learn how to be assertive so that you influence and persuade people whilst building and maintaining rapport
| Module | Topic |
|---|---|
| Module-1 | Effective Communication at workplace- introduction and parts of communication |
| Module-2 | Adjusting your style for a better approach: Communicating when stressed, Concepts and problems of communication, Non-verbal communication |
| Module-3 | Bridge the Gap to Communication Barriers- Self-Awareness, Barriers to effective communication, Types of barriers |
| Module-4 | Preparing an effective Introduction for a presentation, Capturing the listener’s attention |
| Module-5 | Beyond Verbal Communication, Understanding the communication All About Body Language, Para-Verbal Communication Skills |
| Module-6 | The Process of Preparing Effective Business Messages, Strategies for Successful Speaking and Successful Listening, Strategies for improving oral presentation, improving listening skills, Strategies for reducing stage fright |
| Module-7 | Strategies for Successful Persuasive speaking, Purpose of informative and persuasive speaking, Kinds of informative and persuasive speaking, Audience analysis for informative and persuasive speaking, Organization for informative and persuasive speaking |
| Module-8 | Speaking Like a STAR- S = Situation, T = Task, A = Action, R = Result, Using “I” Messages, Active Constructive Response - ACR |
| Module-9 | Presenting Interview skills, Introducing yourself, Tips to make your impression, Fighting fear |
| Module-10 | Listening skills- Effective listening skills, Barriers to effective listening, How to improve listening skills |
| Module-11 | Listening skills- Quadrant of cognitive/explanatory styles, Understanding Active Listening, Sending Good Signals to Others, Ladder of Inference, S.O.L.O.R Approach to good listening |
| Module-12 | Strategies for Successful Interpersonal Communication, Building Good Will, You attitude, Positive emphasis, Tone, power & politeness, Reducing bias in business communication, Dressing and confidence styling, Non-verbal communication |
| Module-13 | Communications in groups, Group discussion skills-Brainstorming, What are the skills that are judged in a group discussion? Characteristics of a Critical Thinker |
| Module-14 | Group discussion skills-Brainstorming, What are the skills that are judged in a group discussion? Characteristics of a Critical Thinker, Do’s of participating in a GD, Dont’s of participating in a GD |
| Module-15 | Asking Good Questions - Way of asking questions, Open Questions, Closed Questions, Probing Questions, Stating Agreement/ Disagreement, Persuading, Interrupting, Asking/Dealing with Questions, Clarifying |
| Module-16 | Writing skills- Resume and cover letter writing, How to write an effective resume, What is a cover letter, Significance of writing a cover letter |
Ready to take the Communication Skills at Work place course?
- Apply for the certificate program – Complete the application to get started.
- You can apply at any time.
Certificate of Communication Skills at Work place Free Sample Lesson
Register for a free sample lesson on Certificate of Communication Skills at Work place
Meet our Faculty
Get to know the Certificate of Communication Skills at Work place faculty.
Get More Info
About
Principal Officers
Academics
National Skills University
Islamabad
THE NATIONAL SKILLS UNIVERSITY HAS A FEDERAL MANDATE
National Skills University is the first platform to provide opportunities for youth benefitting from several ongoing initiatives.
Contact Us
Information Desk: info@nsu.edu.pk
Sector H-8/1, Faiz Ahmed Faiz Road,
Islamabad, Pakistan
Monday - Friday: 8:00 AM to 4:00 PM
Follow Us on Social Media
